1. Introduction
Genesis Interlocking & Custom Landscaping (“Genesis,” “we,” “us,” or “our”) is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a form, or contact us by phone or email.
We are based in Winnipeg, Manitoba, and we handle personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). By using our website or providing your information, you agree to the practices described in this policy.
2. Information We Collect
Information you provide to us
When you request a quote, book a site visit, or contact us, we may collect:
- Your name
- Email address
- Phone number
- Project address or property location
- Project type and scope details
- Estimated budget range
- Preferred start window
- Photos you choose to upload
- Any message or project details you include
Information collected automatically
When you visit our website, certain information is collected automatically through cookies and similar technologies, including:
- IP address and general location
- Browser type, device type, and operating system
- Pages viewed, time on site, and the website that referred you
- On-site interactions such as clicks, form starts, and calls initiated from the site
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiry and discuss your project
- Prepare ballpark estimates and schedule on-site visits
- Communicate with you about your quote, booking, or project
- Improve our website, services, and the experience we provide
- Measure how our marketing performs and understand how visitors find us
- Meet our legal, regulatory, and record-keeping obligations
We do not sell your personal information.
4. Cookies and Tracking Technologies
Our website uses cookies and tracking tools to understand how visitors use the site and to measure marketing performance. These may include:
- Google Analytics 4 — website traffic and visitor-behavior analytics
- Google Tag Manager — manages the tracking tags used on the site
- Meta Pixel — measures the performance of advertising on Facebook and Instagram
- Call tracking (such as CallRail) — attributes phone calls to their source so we understand which marketing channels work
You can control or disable cookies through your browser settings. Disabling cookies may affect how some parts of our website function.
5. Third-Party Service Providers
We work with trusted third-party providers who process certain information on our behalf, including:
- Google (analytics, tag management, and business profile)
- Meta / Facebook (advertising measurement)
- Our website hosting provider
- Email and form-delivery services
- Call-tracking providers
These providers are only authorized to use your information to perform services for us and are expected to protect it. Some providers may store or process data on servers located outside Canada, including in the United States. Where this occurs, your information may be subject to the laws of those jurisdictions.
6. How We Share Your Information
We share personal information only as needed to operate our business and serve you, including:
- With the service providers described above who help us run the website, deliver leads, and measure marketing
- When required by law, legal process, or to protect our rights, property, or safety
- In connection with a business transfer, such as a sale or reorganization
We do not sell, rent, or trade your personal information to third parties for their own marketing.
7. Data Retention
We keep personal information only as long as necessary for the purposes described in this policy, to maintain project and business records, and to meet our legal obligations. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.
8. How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, and unauthorized access, use, or disclosure. Our website uses SSL encryption to protect data submitted through forms. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
9. Your Privacy Rights
Under PIPEDA, you have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or incomplete information
- Withdraw your consent to our use of your information, subject to legal or contractual limits
- Ask questions or raise concerns about how we handle your information
To exercise any of these rights, contact us using the details below. We will respond within a reasonable time.
10. Consent
By submitting a form, calling, emailing, or otherwise providing your information, you consent to the collection and use of that information as described in this policy. You may withdraw your consent at any time by contacting us, though doing so may limit our ability to respond to your request or provide certain services.
11. Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to remove it.
12. Third-Party Links
Our website may link to third-party websites, review platforms, and social media profiles. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before sharing your information.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last updated” date at the top of this page shows when it was most recently revised. We encourage you to review this page periodically.
14. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Genesis Interlocking & Custom Landscaping
Email:
Contact@GenesisInterlocking.com
Phone:
(204) 891-3006
Service area: Winnipeg and surrounding Manitoba communities
Frequently Asked Questions
Do you sell my personal information?
No. We never sell, rent, or trade your personal information. We use it only to respond to your inquiry, prepare your quote, and run our business.
What information do you collect when I request a quote?
Typically your name, email, phone number, project address, project type, estimated budget range, preferred start window, and any photos or details you choose to share.
Can I ask you to access or delete my information?
Yes. Email
Contact@GenesisInterlocking.com and we will help you access, correct, or remove the personal information we hold about you, subject to any legal record-keeping requirements.
Does your website use cookies?
Yes. We use analytics and marketing tools such as Google Analytics, Google Tag Manager, and Meta Pixel to understand how visitors use the site. You can disable cookies in your browser settings.
